Product support
Help with CheckDeskPro features, printing, and day-to-day operations.
Support
Help for CheckDeskPro customers and evaluators
Reach our team by email. We aim to respond within one to two business days. Published uptime or support SLAs are not offered on this site yet.
Billing
Invoices, billing account questions, and payment-related requests.
General information
General inquiries and routing to the right team.
Help by topic
Login & account access
Sign in issues, invitations, password resets, and user permissions.
Check printing & calibration
Print queue, MICR alignment, printer setup, and test print issues.
Voucher designer
Template layout, voucher sections, borders, and designer/preview parity.
Reports & export downloads
On-screen reports, CSV exports, and background PDF export jobs.
Billing questions
Plan questions, invoices, and billing account updates.
Before changing templates for print issues
For check printing or calibration problems, contact support@checkdeskpro.com before making broad template or layout changes. We can help diagnose printer setup, offsets, and MICR alignment first.